Banks respond to call for improved service
Friday, October 11, 2013
![FNB Chief Executive Officer Lorato-Boakgomo Ntakhwana](https://cdn4.premiumread.com/?url=https://www.mmegi.bw/uploads/imported_images/2013/october/11/phpD657.tmp.jpg&w=400&q=72&f=jpg)
FNB Chief Executive Officer Lorato-Boakgomo Ntakhwana
Government has argued that despite high levels of profitability and solvency among banks in Botswana, the banking system generally does not seem to invest adequately in human capital, payment infrastructure, public education and other social projects.
With a market share steadily hovering between 22% and 25%, First National Bank (FNB) revealed when announcing its financial results recently that it will intensify customer education to cut costs and improve service.
These roads, which are vital conduits for trade and tourism, have long been in dire need of repair. However, while this development is undoubtedly a positive step, it also raises questions about broader issues of infrastructural management and road safety that deserve closer scrutiny.The A3 and A33 roads are not just any roads, they are critical arteries that connect Botswana to its neighbours and facilitate the movement of goods and people...