BURS� e-services at the mercy of Botswana poor Internet

Internet connectivity is still unreliable in Botswana
Internet connectivity is still unreliable in Botswana

While the Botswana Unified Revenue Service (BURS) is looking to simplify the process of filing income tax returns by introducing e-services, taxpayers are likely to encounter problems due to the poor Internet connectivity in the country. Despite efforts by the government to improve Internet connectivity, many users have been suffering long-term from slow and expensive internet services.

BusinessWeek has learnt that a slow Internet connection continues to hound some taxpayers rushing to beat the deadline for the electronic filing of their income tax returns (ITRs) in the current filing season from July to end of September 2016.

With the BURS having given taxpayers until September 28 to file their ITRs electronically, some taxpayers complained that they cannot not submit their forms, citing poor or outright failure of connectivity.

Editor's Comment
UDC should deliver on promises

President Duma Boko and his government must now hit the ground running to deliver on their promises and meet the high expectations of Batswana. The UDC has pledged to foster a deliberative democracy, where open dialogue and continuous conversations are encouraged. This approach will allow different viewpoints to be heard and strengthen the ideas that shape our nation. The introduction of the long-awaited Freedom of Information Act (FOIA) is a...

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