"Help! The bank keeps saying I owe more"

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Complaints about personal loans comprised more than a quarter of the grievances lodged by customers with the country's Banking Adjudicator last year. Among other issues in this tête a tête with Staff Writer, MBONGENI MGUNI, the adjudicator, Gabriel Maotwanyane explains how the euphoria of securing a loan often clouds the need to read, understand and keep contracts safe

BusinessWeek: Your data shows that 26% of complaints received last year were about personal loans, followed by ATMs, mortgages, unauthorised debits and fund transfers. What are the challenges with personal loans?

Editor's Comment
Let us all go to vote

Figures released by the country’s electoral management body have shown that a total of 1, 037, 684 people have registered to vote.However, eligible voters could be discouraged by events leading to the voting day like poor execution of advance voting amid talks that the elections could be unfair.There have also been threats by certain opposition politicians that shall the elections not be free and fair, they will halt them.Despite these...

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