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Dressing up for privatization

Friday, January 22, 2016

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BTCL commissioned a transformation programme dubbed “Accelerating Change” with the overall objective of accelerating the repositioning of the business in a highly competitive market as the company was undergoing structural separation and preparations for privatisation.

At the onset, the main challenges were:

Organisation Not Aligned to Strategy
Organisational Performance
Poorly Documented Processes
Lack of Customer Centric Culture
Low Cost Efficiency
Low Automation
High Bureaucracy
High Systems Inflexibility
No Platform For Delivery Of Fixed and Mobile and Converged Strategy

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